Sage CRM 7.2 offers small and midsized businesses new and improved ways to increase employee productivity and enhance customer relationships
Through its new social, mobile, and business collaboration tools, the latest release of the global Sage CRM solution empowers sales, marketing and customer service teams to better engage with colleagues and customers.
The enhanced mobile suite includes two new mobile apps for the iPhone and Windows® 8, which provide mobile sales teams with immediate access to real-time data to help them manage their business relationships, even when offline.
The Social CRM suite, which now integrates with Facebook as well as LinkedIn and Twitter, is enhanced further with the new social-style collaboration powered by Yammer. Sage CRM Business Collaberation powered by Yammer allows employees to collaborate with Yammer Groups making business conversations concerning opportunities, leads and support cases more social and transparent.
David Beard, CRM principal, Sage CRM comments, “Sage CRM 7.2 has been designed with social, mobile and business collaboration technology at its core. We’re confident that Sage CRM 7.2 will boost sales team productivity, foster greater internal collaboration, and deliver better business insight. Providing SMBs with dynamic business insight and customer information that is easy to report on will make a big difference to companies looking to drive revenues, grow their business and achieve great success through exceptional customer experience, delivered seamlessly across all touch points.”
Also included with this release is smarter reporting with enhanced features built to enable faster, secure, customized reports that are quickly populated with the latest CRM information. Rich new graphic charts and report cloning capabilities enable users to quickly create visual reports with interactive graphs, for at-a-glance business insight and informed decision making.
Please click here for more information regarding the release of Sage CRM 7.2.
Courtesy: Hannah Clarridge
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