CUSTOMER RELATIONSHIP MANAGEMENT.

Automate activities and deliver an enhanced customer experience.

Rapidly respond to customer requests, streamline the customer journey and improve the overall customer experience with our CRM software. Capture all marketing, sales, billing, finance and customer data in one solution.

Key benefits you get with
Customer Relationship Management

Improved
Service

Detailed
Analytics

Managed
Communications

Increased
Sales

Allow efficient and
effective communication

SEAMLESSLY INTEGRATE CRM WITH OUTLOOK
The add-in works with incoming and outgoing email in Outlook. It searches for existing leads, contacts and employees in CRM and then allows 1-click access to an existing contact. Create new leads, contacts, opportunities or cases right from the Inbox.

Make data-driven
marketing decisions

TRACK MARKETING EFFECTIVENESS
Marketing automation tools help you manage leads, improve conversions, measure campaign performance, communicate with contacts and link campaigns to profitability.

Optimise services and
customer satisfaction

BE PROACTIVE
Service management tools reduce response times and improve customer satisfaction. Anticipate customer problems before they occur. Identify upsell opportunities. Automate reminders for callbacks, follow-ups and requests.

Centralise and manage
customer content

LEVERAGE INTEGRATED CONTENT MANAGEMENT
Customer Management provides a consolidated view of all customer records in a single database. Access to all written quotes, invoices and support cases gives every member of your team a 360-degree view of customer interactions and records.

Reduce administrative
burdens for customers

CUSTOMER PORTAL FOR SELF-SERVICE
Give customers access to the information they need about all their interactions with your company and enable customer activities online.

Improve the productivity
and impact of sales

INCREASE SALES EFFICIENCY
Reduce sales cycles while improving close rates. Sales automation and workflows streamline lead assignment and sales processes.

Ready to transform your business?

Answer just a few questions and one of our experts will be in contact with you
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