Assurance / Value
Successfully implemented business solutions require the design and implementation of electronic processes between customers, business, employees and suppliers. Astraia together with the SAGE, FlowCentric and other software vendors, provide the components of these processes, and integrate them and other client applications to deliver reliable, seamless, world-class business processing and information systems.
Enterprise Resource Planning (ERP)
To ensure a successful ERP deployment a team of experienced, cross-skilled experts analyse, plan and implement a solution using the class-leading software from Sage. Sage ERP X3 is for medium to large enterprises providing comprehensive ERP incorporating manufacturing, distribution, finance, and warehousing. Sage ERP 300 is for medium sized companies with a focus on distribution and financials.
Customer Relationship Management (CRM)
CRM is the backbone of any organisation, harnessing the diverse products and processes of the individual business units into a focussed team by providing a single point of contact and feedback for the customer. Sage CRM solutions comprise Sales Force Automation, Customer Care, Contact Management and conventional and social Marketing components.
Business Process Management (BPM)
Business Processes are the fibre that holds a business together. The FlowCentric BPM suite enables and organisation to apply defined processes and controls ensuring the consistent treatment of every event that occurs within a pre-defined framework. BPM can be applied to virtually every process within the organization, and is both a compliance and efficiency driver.
Business Intelligence (BI)
Provision of and access to information are essential for every business, as ultimately you can’t manage what you can’t measure. Technologies such as the Cloud, Data Warehousing, Dashboards and a variety of information gathering tools have advanced and improved the techniques for compiling, sorting, reading and reporting of information. Astraia will embrace the technology and harness the information gathered to provide client management with unsurpassed information to assist in the predictive management of the organization.
Delivers skills enhancement to customers, employees and other users of the software systems.